IT Support Technician

Attwood Perks is proud to be partnering with a successful and genuinely unique business in Bury St Edmunds who are looking for a career-focused IT Support Technician to join their dedicated team on a permanent basis due to growth.

As IT Support Technician in this collaborative environment you will have solid exposure to troubleshooting a mix of IT support queries and be passionate about service delivery.

You will have an inquisitive mind and be an effective communicator with the ability to articulate complex IT issues to non-technical users.

Ideal Technical Skills:

• Responsible for all aspects of 1st and 2nd Line desktop support
• Knowledge of Remote Desktop Services and Thin Client technologies
• Experience with Microsoft operating systems, Active Directory and Exchange
• Administration ofLaptops, Desktops and Tablets
• Set-up and configuration of Android & Windows Smartphones
• Any experience of networking would be an advantage

Other Skills

• A passion for customer service
• A hunger for personal development and training
• A sweet tooth to cope with all of the cakes and sweets being passed around the office

What’s in it for you?

• Competitive basic salary
• Enhanced pension scheme
• Continuous training and development including company-funded external courses
• Modern offices
• Free Parking
• Lots of other nice benefits with regular team incentives and rewards

Should this position sound like the right one for you and you’re interested in finding out more, please do contact Matt at Attwood Perks who will be delighted to discuss this further.

We look forward to your application!