IT Technician

Do you want to be part of a long-standing team, who are experts in their field, where no two days are the same and where possibilities to develop new skills and experiences are around every corner? PDS is passionate about creating a friendly, open and inclusive working environment where individuals are supported to excel in their area of expertise. We are continually seeking out new ways to improve our business and are firm believers that everyone should enjoy what they do.

What we do… We are a technically driven business with over 30 years of expertise; engineering and supporting high integrity control systems where failure simply isn’t an option. These can range from small upgrades through to fully integrated turnkey solutions, covering all aspects of technology from control room to field devices. We supply the latest technology to various locations throughout the UK with our prestigious clients predominantly being within Intelligent Transport Systems (ITS), Highways, Airports and Power sectors.

If you are a keen problem solver with excellent communication skills, looking for a challenging yet rewarding career in engineering, look no further. We have an opportunity for an enthusiastic and ambitious systems engineer to join us on our mission to seamlessly deliver end-to-end control systems.

What we want… We are looking for a team player with excellent communication skills who has the ability to manage their own workload and work to deadlines. Alongside, a couple of years’ experience within a similar role and having the following skills:

• Serve as the first point of contact for IT support within the business
• Diagnose and troubleshoot software and hardware issues.
• Repair and replace damaged IT hardware and peripherals.
• Purchase, setup, and roll out IT hardware, software, and peripherals.
• Support people whenever they encounter challenges with their IT hardware or software.
• Maintain and update technical documentation regularly.
• Experience supporting Microsoft 365 services (Entra, Intune, Exchange) and desktop applications (Outlook, Word, Excel) in a Windows environment.
• Understanding of virtualisation.
• Experience with Linux and Powershell is advantageous but not essential.

There is plenty of room for growth and progression which is proven by most of the management team beginning their career with us as students.

What we offer in return…

In addition to your salary, you can expect to receive some other great benefits too.

• 33 floating holidays.
• Company performance related bonus.
• Wellbeing benefit.
• Pension scheme.
• Life insurance and health benefits.
• Salary sacrifice schemes - Tech, Cycles and EV.
• Subsidised on-site charging for EVs.
• Anniversary celebrations.
• Social events.
• Flexible working.

We pride ourselves on being a great place to work but don’t just take our word for it, here’s what Office Administrator, Julia has to say.

"The thing I enjoy most about working at PDS is that every day is different and the people I work with are nice people. I like the interaction I have with all the different departments and people throughout the company. Thus, providing opportunities to learn skills in different areas which I believe is a good basis for gaining experience.

I would best describe PDS as friendly, inclusive and sociable. "