IT Trainer

• Salary: Up to £55k
• Location: Birmingham
• Job Type: 12-month Fixed Term Contract (Hybrid role)

We are excited to offer a fantastic opportunity for an IT Trainer to join a forward-thinking organisation on a 12-month Fixed Term Contract. This hybrid role requires travel to other offices and involves hands-on support for business-critical systems, with a focus on an iManage 10 and Windows 11 desktop upgrade project. The successful candidate will develop and implement a comprehensive training programme and materials for the firm’s UK offices.

• Design, develop, and conduct a training programme for users of the firm’s core business systems, focusing initially on iManage and Windows 11.
• Work closely with IT staff in Infrastructure, ServiceDesk, and Applications Teams, as well as key business stakeholders.
• Assist with User Acceptance Testing and support IT Testing staff.
• Liaise with users and technical teams to provide feedback on upgraded systems.
• Conduct training needs analysis and IT skills gap analysis.
• Deliver high-quality, role-specific online distance learning and in-person IT training.

• A-Levels, degree level or equivalent, and IT Training qualifications.
• Experience in delivering high-quality IT training.
• Excellent knowledge of iManage is essential.
• Previous experience in a law firm or partnership environment.
• Excellent knowledge of MS Office and Windows.
• Understanding of workflow/case management systems.

• Competitive salary package.
• Opportunity to work on a significant upgrade project.
• Be part of an organisation that stays true to its values and brand.
• Join a motivating and challenging work environment.

To apply for this IT Trainer position, please submit your updated CV and a cover letter detailing your relevant experience and why you are interested in this role.