Key Account Manager

Our client provides dynamic retail experiences and pioneering productivity solutions that enhance the business operations of their clients. They consistently refine their capabilities and reinvest in their business to offer higher performing solutions for brands and retailers. We are now looking to recruit a talented Key Account Manager to join their busy, growing, and successful team.

Key Account Manager

Hamburg Office (remote) - candidates must reside in Germany

€80-90K Euros + Bonus + Company Car

To be successful in this role:

You will be a confident Key Account Manager with experience selling into or Account Managing Retail clients.

Job role and responsibilities:

As A Key Account Manager, you will have overall responsibility for the support, as well as the long-term sales and profit development of the assigned target and existing customers. The aim is to open new opportunities and potential with products & services and increase the market penetration. Other responsibilities for this role include:

• Acquisition of new customers and expansion of existing customers
• Continuous development of the customer relationship through its establishment and maintenance at various organizational levels
• Professional preparation and execution of sales presentations
• Preparation and timely communication of project proposals, offers, reports and meeting reports to customers
• Overview of all invoices, products, services and sales prices sent to assigned customers
• Drafting and negotiation of framework agreements
• Support with financial issues (e.g. outstanding receivables) with customer
• Handling client briefs and tenders and internally communicating the resulting
• requirements, including a clear and comprehensive design brief, if required
• Agreeing on project plans with the client and ensuring that an order is received the client at each stage of the project before providing any service
• Proactive communication with other internal offices, departments and team members
• Preparation and annual update of our strategic business plans for major customers as part of the annual revenue planning
• Preparation and adjustment of quarterly sales forecasts as part of the Company forecast processes
• Ensuring that business decisions made for both the customer and business adhere to legal frameworks
• Preparation of a bi-weekly report to the Country Manager detailing the most important activities and priorities (opportunities and risks / customer information /financial data)
• Gathering and Sharing Competitive Information