L3 iSeries Support Administrator

Posted 20 June by INTEC SELECT LIMITED
Easy Apply
£40,000 - £50,000 per annum
Chatham , Kent
Permanent, full-time
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Posted by INTEC SELECT LIMITED
iSeries Application Support Administrator

Our trusted partner, a leading FTSE 250 corporation is currently hiring an iSeries Application Support Administrator to provide incident management, application deployment and DR Test Verification within the Application Support (IBM Estate) function of a highly reputable global financial service provider. This permanent role paying up to £50,000 + 15% bonus on a hybrid basis (3 days PW) to be located in Chatham.

To be considered for this fast paced and challenging vacancy you must has recent hands on capabilities in iSeries / AS 400 with the ability to perform upgrades, performance monitoring and incident management within a small team. It would be highly desirable if you the chosen candidate had Azure fundamentals as our client moves into the cloud.

Core responsibilities:
  • Incident Management: All support request raised to support team will be managed within agreed service levels.
  • Monitoring of the tickets and environment ensuring we stay on top of issues and lead incident calls
  • Information Management: Building a team Knowledge base that is easy to understand and usable by junior members of staff.
  • Application deployment and code promotions.
  • Receiving post implementation sign off from the business that delivery into production has been successful
  • Monitoring the application on the IBM estate, BRMS, Replication,
  • Mentor and coach L3 Administrators in order to enhance knowledge

Experience requirements:
  • Excellent trouble shooting skills to trace root cause
  • Robust understanding of Incident and problem management
  • Windows server knowledge knowledge is essential.
  • Application Support experience is essential.
  • Strong experience of working with production iSeries environments.
  • Pervious experience supporting applications in a financial services environment is desirable.
  • ITIL® Foundation Certification is desireable

This exciting opportunity comes with an excellent corporate benefits package, career opportunities, salary reviews and training.

Reference: 52917086

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