LEARNING & DEVELOPMENT TRAINER

Learning & Development Trainer

Salary: £24,000 - £26,500 per annum dependant on experience

Location: Norwich (Hybrid Working)

Hours: 35 hours per week, worked between Monday to Friday 8am-6pm, with occasional evening and weekend inline with business needs

Contract: Permanent

Our client is a well-established business and a market leader in their industry. They are looking for an experienced Learning & Development professional to join their team in Norwich.

Main Responsibilities:

• Collaborate with colleagues to design and implement best practices across the Appello Group.

• Deliver a consistent onboarding experience for new Group employees.
• Mentor new starters to ease their transition.
• Stay up-to-date on procedures to effectively train and support others.
• Participate in live call handling to demonstrate best practices.

• Contribute to the implementation of the e-learning platform.
• Ensure its active use in daily learning activities.
• Curate and maintain high-quality learning content on the platform.

Skills/Experience Required as Learning & Development Trainer:

• Fantastic communicator with a keen eye for detail.
• You thrive in a customer-centric environment and embrace challenges with a resilient attitude.

• Proven experience delivering training to both in-office and remote employees.
• Ability to present information clearly, accurately, and engagingly to promote understanding.
• Skilled at tailoring training and feedback to diverse backgrounds and personalities for positive reception.
• Familiarity with Learning Management Systems (LMS) and remote training delivery is a plus.