Legal Business Support Clerk

Legal Business Support Clerk

Spalding - £23,000 - £26,000

The essential skills:

• Excellent accuracy and attention to detail in work produced
• Ability to multi-task and be hands on
• Work, and keep calm, under pressure to meet deadlines
• Ability to prioritise when receiving instructions
• Excellent verbal and written communication skills
• Customer care to the highest standard
• A can-do, pro-active and self-motivated attitude
• Willingness to undertake internal training to improve own knowledge

The primary responsibilities are to:

• Provide the team and wider firm with administrative support in line with the Company's workflow ethic
• Work responsibly to support the needs of the fee earners and the priorities given delivering a quality service

The day-to-day responsibilities are:

• Photocopying, printing, document binding, document bundling, CD and USB production, scanning
• Creating and maintaining data rooms
• Operating case management system including storing documents electronically organising and attaching to relevant matters
• Using BigHand workflow system to pick up job requests in a timely manner
• Ensuring compliance is adhered to, including completing all new client Anti-Money Laundering Checks
• Creating new clients and matters on the case management system
• Maintaining the Records Management System, including deed scheduling, adding items to the RMS and updating as appropriate, document retrieval, running reports as requested
• Collecting and returning work as required by specific departments
• Dealing with queries and enquiries from fee earners, Team Co-ordinators and secretaries
• Dealing with queries from clients/companies regarding location of deeds etc
• Assisting the Operations team when cover is required, to include operating switchboard, handling outgoing post, hospitality and file archiving
• Scanning on of incoming post
• Printing and preparing enclosures in readiness for outgoing post
• Assisting Operations Director with routine and ad hoc tasks/projects
• Supporting new starters to the department with training
• Working within the team to ensure departmental guides and training notes are kept up to date, and participating in departmental training to ensure consistency is maintained across the team
• Any other reasonable requests from Fee Earners and/or Manager

The ideal candidate should:

• Be flexible as a member of the wider support team and assist with work as required, co-operating with peers and others, ensuring a co-operative team environment
• Provide support across the firm in a professional and friendly manner
• Ensure the confidentiality of all the company's and clients information
• Be willing to undertake any specific training when required to do so and overall to have a responsibility towards self-development