My client is a leading, independent estate agent and proud to be an award-winning member of The Guild of Property Professionals.

They manage a substantial number of residential properties throughout Tunbridge Wells, Crowborough, Heathfield, Tonbridge and Southborough and the surrounding areas, they also have a strong sales department covering these areas.

They believe that their core strengths lie with the teams of people that work for them and that’s one of the reasons their amazing Lettings & Management team have been able to build a solid reputation for professionalism and expertise.

They are now looking to appoint an experienced Lettings Manager for our Lettings & Management Department to continue and build on this success, offering landlords and tenants a consistently outstanding service.

You’ll be responsible for running the department, including:

• Overseeing the letting process, including advertising, tenant screening and finalising lease agreements
• Conducting property viewings
• Organising property inspections and inventories
• Responding to enquiries and maintenance requests
• Coordinating property maintenance and repairs
• Ensuring compliance with rental policies, lease agreements and legal requirements
• Monitoring of rental payments
• Dealing with insurance claims
• Maintain accurate records, including associated departmental admin
• Carrying out line manager duties, including day-to-day support, recruitment and training

Essential skills:

• Strong interpersonal skills and the ability to build professional relationships with all stakeholders including landlords, tenants, contractors
• Excellent verbal and written communication
• Administrative ability related to property management
• Ability to work under pressure, be flexible and multi-task
• Deliver exceptional customer service
• Manage and inspire your team
• Driving licence and car

Preferable:

• ARLA membership
• Knowledge of the local area
• Knowledge of proptech solutions, such as Fixflo and Goodlord

Package on offer

• Basic Salary £30-32,000 per annum (depending on experience)
• Car allowance £250 p/m (£3,000 pa)
• OTE £40,000 + per annum
• Profit share paid every 6 months
• Uncapped earning potential for mortgage referrals

Hours of work

• Monday - Friday 8.50am - 5.30pm (with 60 minutes unpaid lunch break)
• ???????Saturdays 8.50am - 4.30pm (with 60 minutes unpaid lunch break) with a weekday off in lieu.

Benefits

• Business mileage
• 21 days plus BHs holiday allowance (23 days after 5 years)
• TN Card - local business discount card scheme
• Birthday off each year
• Health Care cash back scheme
• Free parking available but not guaranteed