Medical Administrator 3 days a week

Posted 27 June by Journey recruitment
Easy Apply
£23,400 per annum
High Wycombe , Buckinghamshire
Permanent, part-time

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Posted by Journey recruitment

Do you have customer service experience within an office environment and are you looking for a part time role working 3 days a week Wednesday, Thursday and Friday?

Our fantastic medical client near High Wycombe is looking for a Part-Time Customer Service Specialist to join their fast paced, growing team. You will be responsible for delivering excellent customer service to all their customers in a busy, team environment. Fantastic salary of £23,400 pro rata!!

The role is 9am to 5pm, Wednesday, Thursday and Friday. Please note these days are not negotiable and the role is fully office based.

Responsibilities:

  • Processing daily electronic and paper prescriptions
  • Creating new orders for patients
  • Liaising with Surgeries and nurses (via phone and email).
  • Filling and cleansing prescriptions.
  • Logging email responses and email orders to the correct team.
  • Matching invoices to the prescriptions.
  • Month end procedures.
  • Working to targets set by Team Leader.
  • Support team with administration tasks, including sorting post.

You will need:

  • Proven telephone-based Customer Service background.
  • Keen eye for detail.
  • Experience in a target driven environment.
  • Proven excellent Database input experience desirable.
  • Analytical and enquiring mind.
  • Proven experience of managing high call volumes.
  • Possess influential and persuasive skill set.
  • Excellent telephone manner.
  • Excellent communication, oral and written, skills.
  • Able to work under pressure.
  • Possess a 'can do’ attitude.

Working Hours: 22.5 hours/week - Wednesday, Thursday, and Friday (9 to 5pm with 30 mins lunch break)

Benefits:

  • Contributory Pension Scheme
  • Private Health Care
  • Life Assurance
  • Modern office facilities
  • Subsidised canteen
  • Free parking onsite
  • Cycle to work scheme.
  • Introductory Bonus Scheme.
  • Free yearly flu vaccination.
  • Discounts on selected products and services.
  • Employee Assistance Programme - Health and Wellbeing.

Holiday Pro rata : 25 days per annum rising to 27 after 5 years’ service

Required skills

  • Customer Service

Reference: 52803315

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