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Medical Information Customer Experience Specialist Danish

Medical Information Customer Experience Specialist Danish

Posted 7 June by SRG
Easy Apply Ended

Medical Information Customer Experience Specialist
Job Type: Temporary
Location: Surrey/Remote
Languages required: Danish & English (C1 or higher)
Rate: up to £23.30 per hour

SRG are collaborating with a global Pharmaceutical Company who have a key opportunity for a Danish speaking Medical Information Specialist to support the team for a 9 month contract. This is an excellent opportunity for someone who has experience within a similar role in the life sciences space and is looking to work with a leading pharma client. The role is office-based in Tadworth, but some home-working is available.

Main Responsibilities may include:

  • Provide technical & medical information proficiently to Healthcare Professionals and patients/caregivers in the chosen languages
  • Research and generate responses for medical enquiries via multiple channels
  • Assist with second-line content management activities
  • Frontline Medical Information Request Management.
  • Create and maintain Medical Information documents
  • Maintain broad knowledge & understanding of designated therapeutic area
  • Maintain compliance with relevant trainings, SOPs etc.

Skills/experience required:

  • Life sciences degree and/or postgraduate qualification
  • Prior experience within Medical Information needed
  • Proficiency within Danish and English is essential (C1 or higher)
  • Strong oral and written communication skills
  • Understanding of the regulatory and compliance issues relating to the medical function
  • Experience within a customer focused role / commercial setting (desirable)

To Apply:

If you want to find out more about this role or would like to make an application, please click to apply and/or email me: to discuss in more detail.

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.

Required skills

  • Medical Information
  • Customer Excellence
  • Medical Enquiries

Reference: 52821243

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