Membership Administration Assistant

Location: Baldock

Hours: Monday - Friday, 9am - 5pm (35hrs)

Job Type: Permanent, Full-Time

Salary: £22,250 per annum

Are you an organised, methodical individual with excellent communication and customer service skills? Do you thrive in a friendly, team-oriented office environment? If so, we have an exciting opportunity for you!

Our client, a respected provider of Publishing and Membership Administration services, is seeking a Membership Administration Assistant to join their busy office in Baldock. You’ll become an integral part of a small, dynamic team, handling various aspects of membership administration while delivering outstanding service to their clients and members.

Key Responsibilities:

• Processing new member applications, subscription renewals, and payments.
• Preparing letters and dispatching mailings.
• Responding to telephone and email enquiries with a clear and professional manner.
• Maintaining membership records using Microsoft CRM software.
• Assisting with general office duties, including handling post and supporting team members.
• Participating in the promotion of seminars and conferences.
• Supporting the team at an annual exhibition in London (this year on Tuesday, 11th November at the QEII Conference Centre, including possible overnight stay).

Responsibilities:

• Strong organisation and attention to detail.
• Proficiency in IT, including accurate data entry.
• Clear telephone manner and excellent communication skills.
• A customer-focused, proactive, and cheerful attitude.
• Team-oriented and approachable personality.
• Experience with CRM software.
• Previous office experience.

Please note that at times due to the volume of applications we may not be able to respond to each person individually. If you do not hear from us within 7 days we’re sorry you have not been successful this time. Please do not let this stop you applying for other positions you may be suitable for. Good Luck!

1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business.