Lead Network Engineer

We are seeking a highly skilled and experienced Lead Network Engineer experienced with Cisco Meraki, Juniper Mist and Ubiquiti solutions as well as experience with Ekahau Wi-Fi solutions and ideally CCNP / JNCIP certified to join this dynamic team.

This position requires a seasoned Network Engineer professional with extensive expertise in IT networks, particularly in the coworking and flexible workspace industry. The ideal candidate will demonstrate a proactive approach to leadership, innovation, and the delivery of high-performance network solutions.

The Network Engineer requires extensive Wi-Fi design and troubleshooting experience, ensuring robust and reliable wireless network infrastructures for our clients. The successful Network Engineer will play a key role in driving excellence in IT network design, implementation, and management.

Experience with Cisco Meraki, Juniper Mist and Ubiquiti solutions as well as experience with Ekahau Wi-Fi solutions. Ideally CCNP / JNCIP certified.

Key Responsibilities

Leadership and Team Management

• Lead and manage a team of engineers, providing guidance, mentorship, and hands-on support.
• Foster a collaborative and high-performing team environment, ensuring team members are equipped with the skills and tools to excel.

Network Design and Implementation

• Design, implement, and optimise scalable network solutions tailored to customer needs, with a focus on Wi-Fi design and troubleshooting.
• Evaluate and recommend emerging IT network solutions to enhance efficiency, security, and performance.

Technical Expertise and Troubleshooting

• Troubleshoot and resolve complex network issues with a focus on minimising downtime and ensuring seamless operations.
• Provide 2nd line support for all network-related issues and assist with 1st line support when needed.

Customer Engagement and Pre-Sales Support

• Collaborate with cross-functional teams to ensure the seamless integration of network solutions.
• Offer pre-sales support by working with the sales team to specify and propose innovative solutions.
• Build and maintain strong relationships with key customer accounts, ensuring their unique network requirements are met.

Documentation and Industry Expertise

• Develop and maintain comprehensive network documentation, including designs, procedures, and troubleshooting guides.
• Stay updated with industry trends, particularly in Wi-Fi technologies, ensuring our network solutions are cutting-edge.

Additional Responsibilities

Provide expertise on supplementary solutions we offer, as needed, including:

• AV & Video Conferencing
• Print Management
• Access Control & CCTV
• Workspace Management Platforms (e.g., Nexudus, OfficeRnD)

Qualifications

Experience and Technical Skills

• Proven experience as a Network Engineer, with a focus on Wi-Fi design and troubleshooting for environments requiring robust and seamless wireless connectivity.
• Experience with Cisco Meraki, Juniper Mist and Ubiquiti solutions.
• Experience with Ekahau Wi-Fi solutions.
• Strong analytical and problem-solving skills, with a proven ability to diagnose and resolve network challenges efficiently.
• Experience in the coworking and flexible workspace industry is a significant advantage.

Leadership and Communication

• Demonstrated ability to manage and mentor a team effectively.
• Strong interpersonal and communication skills, with the ability to convey technical concepts to non-technical stakeholders.

Certifications and Knowledge

• Relevant certifications such as CCNP, JNCIP, or equivalent are highly desirable.
• Ekahau certifications.
• Familiarity with related technologies, including AV solutions, workspace management platforms, and access control systems, is a plus.

This position is ideal for a results-driven professional who thrives in a fast-paced, innovative environment. If you have the technical expertise, leadership acumen, and passion for delivering exceptional network solutions, we invite you to join our team.