Ocean Import Agent

Come and join DHL Global Forwarding! - A world-renowned company who are consistently recognised as a top employer with fantastic career prospects.

37.5 hours per week | Mon - Fri | 09:00 to 17:30 | Hybrid Working | Severn Beach, Bristol

You will play a significant role in overseeing the end-to-end process of our ocean freight import operations at our new modern facility in Bristol.

Working in a team of 4 you will be collaborating with experienced freight professionals - some of the best in the industry - who will help you to further develop your career.

You will receive:

• An enticing annual salary plus annual performance-related bonus, enhancing your pay!
• 25 days holiday plus bank holidays
• Pension scheme - up to 8% employer contribution
• Charity and volunteering support through DHL Foundation

Our Bristol team provides a fantastic working environment, with year-round social events and support from both peers through to our senior management team. Got a dentist appointment? No problem—we strive to provide flexible working to suit your personal needs.

Your role as an Ocean Import Agent:

• Prepare and process all necessary import documentation including bills of lading, commercial invoices, packing lists, and certificates of origin
• Ensure compliance with international trade regulations and customs clearance requirements
• Coordinate with carriers, shipping lines, and logistics providers to ensure timely delivery of goods, while tracking shipments and providing regular status updates to customers
• Act as the primary contact for customers regarding import shipments, advising on shipping options and import regulations as well as addressing any issues
• Prepare quotes, invoices and billing for customers, ensuring all costs are accurately accounted for, negotiating rates with carriers and other service providers to maximise profitability

About you - you will have:

• Previous Ocean Freight experience, particularly within import operations
• Good understanding and experience of HMRC Import procedures
• A high attention to detail with the ability to prioritise and efficiently manage workload
• Experience in a fast-paced office environment with excellent customer relations skills

CLICK APPLY and someone from our recruitment team will be in touch. Everyone will receive a response!