Office Manager

Administrator

• Job Type: Full-time, permanent
• Location: Park Royal 
• Salary: £25-30k depending on experience
• Hours:  9am to 5.30pm Monday to Friday (office based)

We are seeking a highly organised and versatile Administrator to support our dynamic team across various departments. The ideal candidate will have the ability to multitask within a fast-paced environment and possess a strong work ethic, both independently and as part of a team.

Day to Day of the role:

• Provide administrative support to multiple departments, adapting to the needs of each team.
• Handle customer queries via email and telephone, ensuring a high level of service.
• Work within the company’s Standard Operating Procedures and agreed Service Level Agreements.
• Perform general filing, data entry, and other administrative tasks.
• Schedule engineering work, prioritise tasks, and maintain records for security clearance processes.
• Coordinate training and health & safety requirements for the engineering team.
• Manage service-related tasks, including booking in/out equipment, following up on quotes, and updating reports.
• Support the hire department by maintaining equipment records, stock levels, and assisting with order fulfilment.
• Assist the sales and operations teams with order creation, stock record maintenance, and daily operational tasks.

Required Skills & Qualifications:

• Proven experience in an administrative role, preferably within a multi-departmental business.
• Excellent organisational and multitasking skills.
• Strong communication skills, both written and verbal.
• Proficiency in Microsoft Office Suite, particularly Excel, and the ability to learn company-specific software.
• A proactive approach to problem-solving and the ability to work under pressure.
• Attention to detail and a commitment to maintaining high standards of accuracy.
• Office management experience would be beneficial

Benefits:

• Competitive salary.
• Opportunities for professional development.
• A supportive and collaborative work environment.
• Parking