About Us

The Impact Team delivers high-quality digital solutions by building agile, cross-functional teams, enabling seamless cloud adoption, and providing specialist talent through staff augmentation to accelerate IT projects and drive innovation.

Role Overview

We are seeking a highly organised and proactive Operations Administrator to support our growing operations function. This role is essential in ensuring smooth day-to-day operations, with a primary focus on timesheet management, reporting, contracts, compliance, and general administrative support.

The ideal candidate will have at least 5 years of experience in an operations or administrative role, thrive in a fast-paced environment, and possess excellent attention to detail.

Key Responsibilities

· Timesheet Management - Oversee contractor timesheets, ensuring accurate submission, approvals, and resolution of discrepancies.

· Reporting - Generate and analyse operational reports to support decision-making.

· Contracts & Compliance - Assist in managing contracts, ensuring adherence to industry regulations and company policies.

· Payments & Invoicing - Process invoices, purchase orders (POs), and payments efficiently.

· Operational Support - Provide general administrative assistance, contribute to process improvements, and handle ad hoc requests.

· Stakeholder Coordination - Act as a key point of contact for contractors, clients, and internal teams.

Key Requirements

· 5+ years of experience in an operations or administrative role (essential).

· Familiarity with contracts and compliance (desirable but not essential).

· Experience using Xero (or similar accounting software) and Harvest (or equivalent time-tracking software).

· Strong organisational, analytical, and problem-solving skills.

· Ability to manage multiple tasks efficiently in a fast-paced, reactive environment.

· Excellent communication and stakeholder management skills.

· Comfortable working in a hybrid setup (3 days in the London office, 2 days remote).

What We Offer

· Hybrid working flexibility.

· Private healthcare.

· Opportunity to play a key role in a growing operations team.

· Training and development opportunities.

· A collaborative and supportive team environment.