A fantastic new opportunity for an experieced Ops / Resource Manager to join an award winning creative agency as they continue to grow.

In this role, you'll work closely with the Director of Operations to keep everything running smoothly - from planning and resourcing to maintaining a positive and productive work environment.

This role will be preodiminantly office based in central London and needs previous expeirence of working in a similar role within a creative agency.

What You'll Do
* Lead project planning, scheduling, and resource allocation
* Coordinate between departments to ensure smooth communication
* Support Graphics & Finishing teams with resourcing and prioritisation
* Enforce operational processes, workflows, and security policies
* Manage project database, HR systems, and holiday calendars
* Oversee onboarding/offboarding processes
* Support infrastructure, IT, and HR initiatives
* Manage desk space, remote work policies, and general office upkeep
* Liaise with suppliers and contractors
* Help manage diaries, meeting rooms, and cross-timezone scheduling
* Work closely with company leadership to prioritise meetings and share updates

What You'll Bring
* 5+ years in a creative agency or production environment
* Strong resource planning and process management experience
* Calm under pressure with excellent organisation and communication skills
* Comfortable with Microsoft Office and tools like Monday.com
* Bonus: Familiarity with Avid and After Effects
* Passion for team culture and creative workflows

Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.