Operations Director - Scotland, Northern Ireland and Borders (Adult Care)

Reference

PRI100426

Location

Remote

Priory Group Division

Adult Care

Salary

Competitive

Hours

37.5 hours

Vacancy Type

Permanent - Full Time

Job Advert Location Description

This is a great opportunity to join Priory Adult Care as an Operations Director. 

You will be an experienced operational leader responsible for the leadership of the highest quality care standards, cost control, commissioning, employee engagement and retention initiatives, engaging with a spectrum of stakeholders and ensuring regulatory requirements are satisfied.

Reporting into a Managing Director, you will be accountable for the financial, quality and operational performance of the region, working closely with, and having the support of, colleagues from finance, HR, recruitment, business development and quality teams to take a collaborative approach to delivering outcomes. This is a remote position that involves regular travel to locations across Northern Ireland, Scotland and the North East of England. Applicants must reside within these areas. This role requires travel within the area 60-80% of the time as well as bi-monthly travel to the North West of England. 

Job Advert Role Description

Key Responsibilities:

• Lead and develop a culture in the region that values the very highest standards of safety, quality and excellent service user care are consistently delivered.
• Lead and manage the Operational Management Team across all aspects of day to day business deliverables including monitoring performance in relation to quality and key performance indicators (QPI’s and KPI’s) to agreed targets for care standards, business planning, financial performance and quality.
• Ensure compliance with all statutory regulatory bodies and company policies and procedures, and accountable for ensuring findings from internal site quality inspections are reviewed and actioned as appropriate, linking with Senior Quality Improvement Lead (QIL) and/or QIL as necessary.
• Develop and maintain external stakeholder relationships (including Local Authorities and Care Commissioning Groups)
• Ensure that recruitment maintains a high priority and monitor vacancies, recruitment activity and performance alongside the recruitment team.

Key Skills and Requirements:

• Significant previous experience of managing large scale, multi-site and/or geographically spread teams, managing and leading sites to strive for excellence, good financial stewardship, promoting person centre care, good communicator, facilitating good team work, supporting colleagues to develop and ensuring effective service delivery.
• Strong organisational skills, ability to prioritise and multi-task, work well under pressure, handling multiple issues simultaneously in a dynamic and often ambiguous environment
• Significant operational and financial planning ability with experience of commercial accountability for cost control, financial performance, business growth and development
• Experience of working within a matrix organisation, influencing and directing multiple functions within a business in order to deliver a first class service is essential
• While previous health/social care management experience is not essential, a clear understanding of the factors influencing and impacting social care provision and a demonstrable passion for delivering high quality, person centred services is absolutely vital
• A full, clean driving licence and access to a vehicle is essential. Please note that the role will involve significant amounts of travel and overnight stays as required.  

What we would like to give you:

• 25 days Annual Leave + Bank Holidays + additional day’s leave for your Birthday!
• Annual leave entitlement increase based on length of service: 27 days after 5 years’ service and 30 days after 10 years’ service
• Length of service recognition awards
• Employee Assistance Programme
• Competitive Pension Scheme
• Initial Disclosure Check Cost covered, if applicable to role
• ‘My Possible Self’ App and health-related benefits
• Online discounts and cashback rewards
• Technology scheme (qualifying period)
• Cycle to work scheme (qualifying period)
• ‘Cash for Colleagues’ – Employee referral scheme
• Career Pathways Programme – for development and further qualifications

Please refer to the attached job description, before submitting an application.

We reserve the right to close the vacancy ahead of the closing date, without notice.

Division DBS info

Disclosure

All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland, and the cost of this will be covered by Priory. We are an equal opportunities employer.