Operations Imports Coordinator

• Job Type: Full-time (potential for permanent)
• Location: To be confirmed
• Working Hours: 6am – 3pm

We are seeking two Operations Assistants to join our imports team. This role is initially temporary but has a strong chance of becoming permanent. The successful candidates will be responsible for the smooth handling of shipments, liaising with various stakeholders, and providing exceptional customer service.

• Liaise with airlines, agents, customers, and origin offices to ensure the smooth handling of shipments.
• Arrange collections of freight from the airline and deliveries to customers, including completing invoicing.
• Address customer queries and support the customs team with their needs.
• Coordinate with various branches to arrange their trucking requirements and manage inbound Air Freight.
• Oversee the entire air import process, coordinating and ensuring timely and efficient delivery.
• Ensure compliance with international customs regulations and documentation.

• Minimum of 1 year experience within the Freight Forwarding industry.
• In-depth understanding of CHIEF/CDS entries for Import/Export.
• Exceptional customer service skills with a keen eye for detail.
• Highly organised and capable of working in a fast-paced environment.
• Computer literate, with knowledge of AS400 and ASM Sequoia being advantageous.
• Understanding of requirements and operational procedures in air import shipments.

• Opportunity to become a permanent member of the team.
• Work in a dynamic and fast-paced environment.
• Be part of a supportive and professional team.

To apply for the Operations Assistant position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.