Operations Manager

Are you a dynamic and experienced professional looking to take on a pivotal role in a thriving company? MSL UK LTD is seeking an Operations Manager to oversee our warehouse operations. Join us and be part of a team that values efficiency, safety, and continuous improvement.

Key Responsibilities:

• Supervision and Leadership:

  • Oversee daily warehouse operations and ensure staff are working efficiently.
  • Lead, train, and mentor warehouse staff, conducting performance reviews and providing feedback.

• Inventory Management:

  • Monitor stock levels and ensure inventory accuracy.
  • Implement and maintain inventory control systems.
  • Coordinate stock replenishment and manage returns.

• Logistics and Supply Chain Coordination:

  • Manage inbound and outbound shipments.
  • Ensure timely and accurate order fulfillment.
  • Liaise with suppliers, transport companies, and customers.

• Safety and Compliance:

  • Enforce health and safety regulations.
  • Conduct regular safety audits and risk assessments.
  • Ensure compliance with legal and regulatory requirements.

• Process Improvement:

  • Identify areas for operational improvements and implement changes.
  • Develop and optimize warehouse processes and workflows.
  • Utilize warehouse management systems (WMS) and technology for efficiency.

• Financial Management:

  • Manage warehouse budgets and control costs.
  • Analyze financial reports and metrics to identify cost-saving opportunities.
  • Plan and forecast future needs and expenditures.

• Quality Control:

  • Ensure products are stored and handled correctly.
  • Implement quality assurance programs.
  • Address and resolve any quality issues or discrepancies.

• Customer Service:

  • Ensure customer orders are processed accurately and delivered on time.
  • Handle customer complaints and resolve issues.
  • Maintain high levels of customer satisfaction.

• Facility Management:

  • Oversee the maintenance and upkeep of the warehouse.
  • Ensure equipment is serviced and operational.
  • Manage space utilization and organization within the warehouse.

• Data Analysis and Reporting:

  • Track key performance indicators (KPIs) and generate reports.
  • Analyze data to drive operational decisions and improvements.
  • Present findings and recommendations to senior management.

Benefits:

• Free Parking
• Pension Scheme
• Free Tea and Coffee
• Free Training Courses

Qualifications:

• Proven experience as an Operations Manager or similar role in warehouse management.
• Strong leadership, organizational, and problem-solving skills.
• Excellent understanding of warehouse management systems (WMS) and supply chain processes.
• Ability to analyze data and generate reports.
• Good communication and interpersonal skills.

Join MSL UK LTD and help us achieve operational excellence while enjoying a supportive and rewarding work environment!

MSL UK LTD is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.