Order Processing Administrator

The Order Processing Administrator role is a crucial position within the business, primarily focused on providing exceptional service and support to the clients and customers. The role involves direct interaction with customers, problem-solving, and ensuring customer satisfaction.

Client Details

Our client is a large-scale enterprise in the retail industry, with a team of over 1,000 employees. Specialising in air conditioning products, they have a strong market presence globally turning over £5 Billion a year. They have 6 offices in the UK, this role will be based out of there Bradley Stoke office in Bristol.

Description

• Processing and maintaining orders in SAP in order to meet the customers delivery deadlines; and ensuring that all orders processed are within the company discount policy.
• Updating customers throughout the order lifecycle ensuring high quality responses to all enquiries.
• Liaising with internal departments to ensure customer expectations and deadlines are met.
• Processing any stock check enquiries from customers or internal departments.

Profile

• Ability to develop and maintain good relationships internally/externally and at all levels
• Excellent written and verbal communication skills.
• Sap experience
• Highly organised & able to prioritise
• Strong analytical, organisational and report writing skills.
• Ability to work under pressure and maintain accuracy
• Driven to work independently and as part of a team
• Methodical and problem-solving mindset
• Demonstrate customer centric behaviours and a passion for customer service

Job Offer

• £29,000 - £32,000 Salary equivalent
• Potential for flexible working arrangements
• A positive and professional company culture
• Location: Bradley Stoke, Bristol

If you are passionate about customer service and enjoy working in a team, then this Order Processing Administrator role in Bristol could be the ideal fit for you.