Outdoors Holidays Operation Assistant

We’re looking for a person to carry out gardening and minor maintenance duties. Day to day, you will support the delivery of an enjoyable holidays experience for our guests across 5 holiday cottages. We anticipate this role to be spread across 3 days each week during the gardening season (Mon, Fri and Thurs or Sat between 10-4). In winter hours this could be two 7.5 hr days, to be agreed.

Hours: 15 hours per week

Contract: Fixed term contract until 30-Dec-2024

Salary: £11.75 per hour

Reporting to the Holidays Manager, you'll join a team of 7 including a Team Leader and 6 Holidays Operation Assistants. You'll be lone working.

To find out more about what it’s like to work within “Holidays” at the National Trust, click here to watch our video.

In addition to the routine practical tasks, which are predominantly grass mowing, hedge cutting and general flower border gardening, we may also need you to undertake ad hoc minor maintenance within the cottages.

Our gardens are the first and last image a guest will have during their holiday and so we want our outdoor spaces to be as important as the interiors, reflecting the NT quality standard our guests expect.

Your role may also involve face-to-face interactions with our guests and other estate visitors, working closely alongside the Ickworth Gardeners and our own Holidays team.

A positive can-do attitude is a must in the varying world of Holidays and in return we offer a flexible structure to your working day and stunning locations which we hope you'll maintain with pride.

You'll be:

• helpful & Friendly

• customer focused with a positive attitude

• enthusiastic with a willingness to learn

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

•Substantial pension scheme of up to 10% basic salary

•Free entry to National Trust places for you, a guest and your children (under 18)

•Tax-free childcare scheme

•Rental deposit loan scheme

•Season ticket loan

•EV car lease scheme 

•Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

•Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

•Flexible working whenever possible

•Employee assistance programme

•Free parking at most Trust places

Click here to find out more about the benefits we offer to support you.