Outsourcing Manager

• Location: Northwest London
• Job Type: Full-time
• Salary: Competitive

A leading Northwest London firm with over 15 partners is seeking an Outsourcing Manager to lead their thriving Business Management Department. If you have a passion for excellence, a knack for leadership, and enjoy the dynamics of a fast-paced environment, this is the perfect opportunity for you.

As an Outsourcing Manager, you will be at the forefront of managing a portfolio of clients within the entertainment sector, ensuring the highest level of client care and smooth department operations. This hands-on role requires building strong relationships with new and existing clients while supporting and developing a team of 9 bookkeepers.

• Manage the workflow of the team, prioritising tasks to meet deadlines.
• Review VAT returns, management accounts, and other financial reports, ensuring adherence to filing deadlines.
• Collaborate with other department heads to achieve the firm’s expected turnaround of jobs.
• Work closely with the Partner to monitor and improve department processes and operations.
• Act as a primary point of contact for clients, addressing queries and providing advice.
• Implement and maintain quality control processes to meet all regulatory requirements.
• Assist with administrative duties as required by the firm.
• Train and mentor staff, review technical work, and identify training needs to develop staff.
• Motivate and support the development of the team and facilitate training sessions to enhance skills.

• Experience in managing client relationships and a team.
• Organised, proactive, and excellent at multitasking.
• Excellent communication and interpersonal skills.
• Proficiency in using Xero, Excel, and strong systems skills.
• Strong leadership skills with the ability to manage a team effectively.
• Proven experience in a managerial role within an accountancy practice.
• ACCA or ACA qualification is ideal, but qualified by experience candidates will also be considered.

• 25 days annual leave plus public holidays, increasing with service.
• Life assurance and Private Medical Insurance after 1 year.
• Auto Enrolment Pension with Salary Sacrifice and additional NI savings.
• Option to buy or sell up to 3 days annual leave.
• Generous bonus scheme and hybrid working policy.
• Support with professional qualifications and internal mentoring.

• Agile working with 2 days WFH per week and core hours of 10am to 3pm.
• Cycle to work scheme and Employee Assistance Programme.

• Regular in-house training and support with professional qualifications.
• Internal support and mentoring.

To apply for the Outsourcing Manager position, please forward your CV to the provided email address, showcasing your relevant experience and your interest in joining our dynamic team.