Parking Attendant

• Salary: £24,000-26,000 per annum plus 5% shift allowance
• Location: Cheltenham
• Job Type: Permanent, Full-time (Part-time considered)
• Working Hours: 37 hours per week across x3 shift patterns

Join an award-winning organisation committed to making Cheltenham a better place. As a Parking Enforcement Officer, you’ll be part of a dedicated Parking Team responsible for maintaining the operational integrity and safety of 15 town car parks, ensuring compliance with parking regulations, and providing excellent customer service.

• Patrol managed car parks following a shift pattern, including weekends and bank holidays.
• Assist and advise the public with parking enquiries and the use of ticketing machines.
• Perform minor repairs and routine maintenance on parking and service-related machinery (training provided).
• Issue Penalty Charge Notices for parking contraventions.
• Work outdoors in all weather conditions, ensuring a safe and compliant parking environment.

• Enthusiastic and self-motivated with a passion for public service.
• Ability to remain calm and confident in confrontational situations.
• Keen attention to detail and the ability to maintain accurate records.
• Enjoyment of outdoor work.
• Basic computer literacy and ability to operate mobile phone-based software systems.

• Generous holiday entitlement of 26 days, increasing with service.
• Two additional paid volunteering days annually to support a charity of your choice.
• Membership in the Local Government Pension Scheme (LGPS) with 3x salary life cover and financial protection for dependants.
• Comprehensive learning and development programme.
• Financial support for job-related studies.
• Enhanced maternity scheme.
• Employee counselling service.
• Free eye tests and contribution towards glasses for eligible roles.
• Cycle to work scheme, commitment to employee well-being, and provision of required uniform.