We are seeking an enthusiastic Temporary Part-time Customer Service Advisor to provide first-class service to customers in the public sector. Located in Stockport, the role demands an individual who is highly organised, possesses excellent communication skills, and is passionate about delivering top-quality service.
Client Details
Our client is an established large organisation within the public sector. Their commitment to delivering exceptional service to the community of Stockport is paramount. They emphasise a collaborative work environment, committed to fostering growth and development of their employees.
Description
- Provide exceptional customer service, resolving queries and issues in a timely manner.
- Liaise with various departments to ensure customer needs are met.
- Maintain accurate records of customer interactions and transactions.
- Handle customer complaints, provide appropriate solutions and alternatives.
- Follow up to ensure resolution and maintain customer satisfaction.
Profile
A successful Temporary Customer Service Advisor should have:
- A strong background in customer service & administration.
- Excellent communication and interpersonal skills.
- The ability to handle challenging situations with professionalism.
- Strong problem-solving abilities and attention to detail.
- A proactive attitude and the ability to work independently or as part of a team.
- Hold a full UK driving license.
Working hours for this role will be Mon - Tue 09:00 - 17:00pm and Fri 13:00 - 17:00pm.
There will also be 1 in 4 Saturdays 09:00 - 17:00pm.
Job Offer
- A competitive salary.
- A positive and supportive work environment.
- Part-time role, temporary role based in Stockport.
We encourage all candidates who believe they could thrive in this public sector role based in Stockport to apply. This is a fantastic opportunity to develop your customer service skills within a reputable l