We’re currently recruiting Passenger Service Agent to join this internationally renowned travel/Airline company.

This is a great opportunity those who would like to work for airline/travel industry and gain further experience within international environment.

Responsibilities:

• Give passengers a warm welcome and a positive experience as you will often be the first or last person that passengers meet when they start or complete their journey
• Carry out Passenger Service duties for both arrival and departure flight handling, including
• Check-In passengers ensuring security compliance and document checks are carried out accurately
• Ticket Desk, collect monies, book and amend itineraries and handle general ticket enquiries
• Special Services, arrange meet and greet for VIP’s
• Departure Flight preparation, seat planning
• Arrival Flight preparation and Departure Gate reconciliation Handling
• Host and supervise check-in facility & Staff
• Flight Management
• Monitor flight status to take necessary action including connection flights
• Lost & Found enquires, Baggage Services
• General Office housekeeping and tasks

Requirements:

• Excellent customer service and communication skills and approachable and friendly but professional way
• PC skill (MS Word and Excel)
• Business level of English.
• Other languages (such as European, Japanese) are advantage but not essential
• Flexible and positive attitude

Conditions:

• Location: Heathrow Airport
• Salary: £30-34,000 per anuum, depending on experience
• Working hour: shift rotation (e.g. 11:00 - 20:00, 4days on, 2days off, etc)
• Benefits: competitive benefits are available

For more information, please apply today!

*** Access Appointments Consultancy Ltd is a recruitment agency based in London.

Please note that we’re afraid that due to the high volume of applications we receive, we may not be able to provide feedbacks on individual CVs.

Also we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation such as passport/visas when required.

Thank you for your time and cooperation***