Pensions Administrator

Pensions Administrator

• Salary - £23,500 - £26,000 per annum
• Liverpool City Centre
• Monday to Friday, 9am - 5:30pm

We have a new opportunity for a Pensions Administrator to join our clients team based in Liverpool City Centre. This is an opportunity for you to take the next step in your pensions administration career, where you can build on your technical knowledge with plenty of opportunity to self-develop and progress.

Key Accountabilities and main responsibilities

• You will be handling member enquiries via email, letter and telephone, providing a great customer experience.
• The role will require you to meet customer expectations by providing a market leading customer centric service which builds excellent relationships.
• Demonstrate care and empathy for our customers and their needs when handling customer enquiries.
• Take personal responsibility for meeting deadlines and resolving member concerns.

Experience & Personal Attributes

• Previous experience within a pensions admin role (minimum 6 months)
• Excellent interpersonal skills
• Drive and ability to plan, prioritise and manage workloads
• Ability to follow processes and procedures in a compliant manner
• Excellent communication skills, both written and verbal
• Enthusiastic, positive, and confident telephone manner

This is an amazing opportunity to join a reputable, successful expanding company with clear opportunities for progression and development. If you feel this role is right for you then please apply without delay.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.