Permit Officer - Parking

JOB TITLE: Permit Officer - Parking

LOCATION: Twickenham (TW1 3BZ), Office based.

PAY RATE: £12.87 paye per hour

START DATE: ASAP

DURATION/Hours: 3-month initial contract/ 36 hours a week

Role purpose:

• To process parking permit applications made by residents and businesses of the borough within agreed turnaround periods and whilst protecting the integrity of scheme.

Duties & Responsibilities:

• To ensure that the services for both Councils are dealt with on an equitable basis to deliver the standards required for each, as agreed annually by the Executives of both Councils.
• To advise and support managers on relevant matters affecting the service.
• To contribute as required to performance review and improvement measures on an ongoing basis, helping to ensure that a customer focus is embedded within the function and innovative and creative solutions are evaluated to securing the highest quality and value for money function.
• To contribute as required to change programmes within the service.

Knowledge, Skills & Experience:

• Knowledge of parking permit schemes
• Knowledge of application processes
• Understanding of digital enhancement/improvement
• Effective communication skills, both orally and written
• Demonstrate the ability to learn and undertake personal development.
• Basic knowledge of and ability to use standard IT packages.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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