Pharmacy and Delivery Collection Manager

Closing date: 31/07/2024

Recruitment Partner: david.p.hancock@boots.co.uk

Location: Cambridgeshire

About the role

To lead their drivers to provide Boots legendary customer care whilst ensuring that they meet deadlines and cost targets. Driving great relationships while enhancing the lives of thousands of patients we care for.

You will work across Cambridgeshire with hubs in Peterbourgh, Cambridge and Kings Lynn Controlling your team of drivers and ensuring standards are high. Working within the SouthEast and South Easteats Region, alongside 10 other dedicated Managers. You will have a coordinator working with you and service over 70 Boots stores.

• Build great relationships with key stakeholders
• Ensure adherence to all standards & policies e.g. Standard Operating Procedures, Health & Safety while being an Ambassador for Boots & PDC always.
• Lead a team of PDC drivers – typically 20 – 50 heads. Also, you will manage the Team Coordinators
• Motivate, develop & coach drivers, setting performance standards and holding individuals to account against these
• Deliver outstanding customer care across all PDC customers.

What you’ll need to have

• You will need to have a full driving licence with less than 6 points
• Good people management skills with the ability to effectively lead a team who work remotely.
• Ability to build constructive and productive relationships with a range of stakeholders
• Solid Planning and organisation skills
• Able to work under pressure, manage competing demands and respond quickly and calmly in a crisis
• You will demonstrate a commitment to customer care and that this is a fundamental driver in their thinking

It would be great if you also have

• Experience dealing with performance management
• Experience with multi-site management

Our benefits

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at rewards. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots

At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it's with you, we change for the better.

What's next

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.

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