Platform Engineer

We're looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.

Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them. ?

About you:

You are a dynamic individual who can manage their own workload, understands customer communication and delivering a quality service for our user base. Has good inter-personal skills. Is well organised and practical, with a logical, analytical approach to problem solving. Pays careful, close attention to detail. Is skilled in installing one or more items of hardware and software.

Day-to-day, you will:

• Installation/Maintain the ESX Infrastructure
• Installation/Maintain/Patch VMWare Hypervisor
• Maintain Storage for the VMWare estate
• Manage the IaaS service for customers
• Ensure the replication software is functioning
• Perform Upgrades where applicable
• Work on assigned Service Requests and Incidents within the documented SLA's
• Work within an ITIL framework to reduce customer impacting Incidents
• Review workload to drive efficiency, move processes and technology towards automation and self-service
• Be part of the On-Call support rota

Your skills and experiences might also include:

• Managing an enterprise sized VMWare estate
• Experience of Active Directory management
• Capability to produce/amend scripts
• Must be self-motivated and passionate about service delivery to a high standard
• Ability to work well under pressure and within given timescales in a team environment
• Be able to work outside core working hours when required to apply important updates
• Be on call in rotation to handle priority 1 incidents if they occur

What does Access offer you??

We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We'll work with you to progress your success plan and provide opportunities to accelerate your career.

On top of a competitive salary, our standard 25 days holiday (which goes up the longer you're with us), and a matched pension scheme, you'll also be able to choose from a range of benefits to suit you. We're an organisation that likes to give back, so you'll also have one charity day allocated to support a cause that matters to you. ???

What are we all about??

The Access Group is one of the largest UK-headquartered providers of business management software to small and mid-sized organisations in the UK, Ireland, USA and Asia Pacific. It helps more than?100,000 customers across commercial and non-profit sectors become more productive and efficient. Our products and solutions go beyond providing technology, we connect the right people with the right data, at the right time, through Access Workspace.

At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us! We wholeheartedly believe in equality for all and the transformative power of diversity.

Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together.

Love Work. Love Life. Be You.