Portfolio Manager

Great package offered on top of the annual salary please contact for more information.

Location: Southend on Sea, Essex
Salary: £30,000 - £45,000 per annum
Working hours: Monday to Friday, 9am - 5:30pm
Benefit: Hybrid working of up to 2 days a week from home (after probation)
Probation: 6 months

Job Description:
• Acting on behalf of one of the UK’s largest freeholders.
• Dealing with queries both internally and from external sources on a day to day basis by phone, email and letter.
• Joint ongoing performance monitoring of external managing agents; addressing issues and highlighting these to senior management.
• Reviewing leases, legislation and land registry documents for guidance on legal matters and repairs.
• Ensuring health and safety and legislative compliance of the managed portfolio. Co-ordinating health and safety reports and acting upon the findings contained within those reports.
• Providing guidance on incoming Right to Manage claims and working closely with our legal team to see these through to completion.
• On occasion undertake meetings with residents with a view to preventing RTM/ enfranchisement claims.
• Conducting site visits where necessary to meet with leaseholders or managing agents to ensure standards are being met.
• Other daily duties involve dealing with incoming phone calls (as part of a team) and assisting in the general running and administration of the company.
• Continued TPI/ ARMA development will be offered by the company to ensure the employee has a strong understanding of the surrounding legislative and contractual influences when managing property.

Personal Specification
Skills:
• A good understanding of the Building Safety Act 2022/Leasehold Reform Act is desirable alternatively the candidate will need to demonstrate an ability to read and understand complex legislation or regulation.
• Highly organised and comfortable handling a high volume of transactions.
• Strong written and grammatical skills as much correspondence will be in writing.
• Ability to communicate with confidence at all levels and by telephone.
• Accuracy and attention to detail are paramount.
• Strong IT skills including Word and Excel.
• Good customer service approach and the ability to handle issues and queries with professionalism.
Requirements:
• Minimum of 3 years block management experience (acting as an assistant, property manager or senior) with strong knowledge of the legislative requirements.
• ATPI qualified or higher
• Degree graduate desirable.
• Competitive salary offered.