About Product at Holland & Barrett

Power the next generation of wellness retail.
At Holland & Barrett, we're on a mission to make health and wellness a way of life for everyone — and we're transforming our business to become a world-leading omni-channel retailer. With technology at the core, we're building cutting-edge digital products that bring speed, convenience, and personalisation to our customers — in-store, online, and everywhere in between.

As Europe's largest health and wellness retailer (and growing fast globally), we're investing heavily in digital to accelerate our eCommerce capabilities. If you're excited by big opportunities, ambitious growth, and being part of a collaborative, data-driven team — now's the time to join us.

The Role

We're looking for a Product Manager – eCommerce to optimise and grow the customer journey across our digital funnel — from product discovery and detail pages through to basket, checkout, and conversion.

You'll also play a key role in driving customer acquisition through SEO, paid marketing, and social commerce. Sitting at the intersection of product, design, engineering, and commercial, this is a high-impact role that's central to our digital growth strategy.

You'll be empowered to operate with autonomy, lead cross-functional teams, and continuously improve performance through experimentation, insight, and iteration.

What You'll Be Doing

• Optimising the end-to-end eCommerce funnel (PDP to basket to checkout) to deliver seamless and high-conversion journeys

• Supporting customer acquisition through SEO, paid marketing, and social eCommerce growth

• Driving digital trading coordination across product, tech, commercial, merchandising, and marketing teams

• Using funnel analytics, A/B testing, and customer insights to surface opportunities and drive continuous improvement

• Defining and managing the eCommerce roadmap — balancing long-term strategy with short-term delivery

• Leading with a data-driven, KPI-focused mindset — improving conversion rate, average order value, ROI, and customer satisfaction

• Collaborating with engineering and design to deliver enhancements quickly and at high quality

• Championing a high-performing, test-and-learn culture across teams

• Operating autonomously in a dynamic, hybrid working environment

The Person

• 3+ years of experience in product management, ideally focused on eCommerce, funnel optimisation, or performance marketing

• Proven impact on commercial KPIs through digital product delivery

• Deep understanding of acquisition funnels and SEO best practices

• Strong data fluency — confident in using analytics and experimentation to guide decision-making

• Hands-on experience with A/B testing, funnel analysis, and performance optimisation tools

• Excellent collaboration and communication skills, with experience managing stakeholders across teams

• Agile mindset, with experience writing clear, actionable product requirements

• Bachelor's or Master's degree in a technology or quantitative field (preferred)

Why Join Us?

This is your opportunity to join a company in transformation — and help shape the future of how people discover, shop, and experience wellness. At Holland & Barrett, you'll be part of a passionate, inclusive, and ambitious team where you'll have the freedom to experiment, lead, and grow.

Make wellness accessible to millions. Make your impact with us.

Benefits

??Technology Incentive Scheme - we offer different bonus schemes for all grades in Technology, starting at 10%.

?? Learning and Development opportunity with Holland & Barrett is a great base for career development long term.

?? Career progression

?? Pension company contribution

?? Your wellbeing is paramount so you can get away and take 28 or 33 Days Holiday per year. 

?? Refer and Earn Scheme - as we're growing you can earn money by referring people to join us from your network.

?? Epic Extras gives you access to exclusive benefits, free advice and savings from a range of retailers and providers.

?? Stay healthy with Discounted Products - from day one you'll get a 25% discount (on top of other promotions) when you shop at H&B on anything that you buy. 

??�? We all need a little help sometimes, so we offer Free 24/7 Confidential Advice & Colleague Welfare.

?? Mental Health First Aiders - we have lots of qualified Mental Health First Aiders because its all about your health & wellbeing.

?? We have colleague Reward and Recognition Schemes, so your hard work and loyalty won't go unnoticed.

?? And many more!

The Company

• Holland & Barrett is one of the nation's most loved and trusted brands, known for offering quality health food, vitamins and supplements all sold by highly trained and qualified advisors.
• Bucking the current trend of high street retailers, we forecast significant growth and expansion plans in the coming years, with considerable investment going into all areas of the business. We certainly embrace change and drive speed in everything we do. Every day presents a different challenge, but every day is also filled with fun, teamwork and passion to succeed and surpass every expectation.