You'll be part of a front-office aligned production support function, responsible for ensuring the health and stability of live trading systems across EMEA and US markets. The role involves real-time issue resolution, managing infrastructure across Windows and Linux environments, and maintaining high operational standards for pre-market readiness and release management.

Key Responsibilities

• Provide high-touch support for front-office users, resolving production issues impacting trading systems.

• Monitor and maintain trading infrastructure across Windows and Linux environments.

• Ensure all trading systems are fully operational before market open.

• Support a wide range of production systems including trading platforms, FIX/exchange connectivity, and risk systems.

• Manage release and deployment processes, maintaining stability in production environments.

• Maintain and support static data processes and internal databases.

• Build tools and automation to improve system visibility and monitoring.

• Participate in an on-call rota for evening and weekend support (typically remote).

Key Requirements

• Minimum 2 years' scripting experience (Bash, PowerShell, Command Line, or Python).

• At least 3 years in a production or application support role, ideally in trading or financial services.

• Strong experience with Windows server/desktop administration and Linux systems.

• Solid relational database skills (SQL Server or Postgres preferred).

• Strong problem-solving skills with a high level of ownership and accountability.

• Excellent communication skills and the ability to perform under pressure in a front-office setting.

Desirable Experience

• Exposure to Equities, Futures, FX, or Commodities.

• Familiarity with market data feeds or algorithmic trading systems.

• Understanding of market-making, liquidity provision, or execution work flows.