Property Account Manager - Birmingham - 53828

Property Manager. Monday - Friday.

A Fantastic and rare opportunity with one of The City's most prominent and highly regarded Lettings Firms.

The Role:

• To successfully care for, understand and manage the assets of your clients. You will be responsible for managing the tenancy process from move in through to check out and deposit release.
• You must have: an ability to multitask and prioritise your own workload. The company are looking for someone who will be able to take this in their stride and thrive. You must have excellent organisational skills and have a true love for administration, tick lists and finishing a task. You must be able to be efficient whilst ensuring that all tasks and issues are handled with care and consideration. You should be confident in using technology and software and continually review the system to ensure we are using it to the best of its capabilities. Experience of managing the expectations of clients and customers is required, as well as customer service experience. Previous property management experience is not essential.

AS A PROPERTY ACCOUNT MANAGER YOU WILL:

• Communicate with the Lettings team regarding your portfolio - working together to ensure the property is let quickly and is looking its best
• Prepare properties for a new let
• Understanding property compliance and legal notices and associated actions
• Co-ordinate maintenance works and contractor's diary management
• Chasing of arrears
• Communicate and work with the accounts team to ensure payments for landlords, contractors and tenants are up to date
• Promptly negotiating and agreeing tenancy extensions
• Manage the 'check out’, organisation of check out works, agree deposit deductions and deposit release process
• Client Care throughout the whole tenancy journey
• Site visits/ inspections

IDEAL CANDIDATE:

• Has decision making skills. You will go above and beyond to resolve issues for our clients and will easily be able to adapt to each scenario
• Has the ability to prioritise and work under pressure
• Has strong administration skills that you will use to successfully manage the assets of your client

WORKING CONDITIONS:

This is a full-time role although flexible working will be considered. You will be based in an office location for around 90% of your time and around 10% of your time will be spent out of the office on site and client visits.

PACKAGE:

• Basic salary £25,000- £28,000 depending on experience
• 25 days annual leave increasing with years of service
• Workplace pension
• Healthcare Cashplan & Life Assurance Scheme
• Learning and Development opportunities with monthly 121s
• External mental health support and wellbeing
• Team socials
• Annual anniversary reward
• Networking opportunities
• Collaborative working environment
• Shorter working hours on a Friday
• Formal induction

AMR are one of the UK’s largest specialist recruiters for the Property, Estate Agency, Lettings & Property Management, Land & New Homes, Commercial Property and the Mortgage Market.

We recruit for the roles of: Branch Manager, Residential Sales Manager, Valuer, Lister, Senior Sales Negotiator, Residential Sales Negotiator, Residential Sales Progressor, Country Homes Negotiator, Senior Lettings Negotiator Lettings Negotiator, Lettings Manager, Lettings Coordinator, Letting Administrator, Property Manager, Block Manager, Regional Manager, Regional Director, Area Manager, New Homes Sales Advisor, Land Finder, Land Buyer, Surveyor, Mortgage Advisor, Mortgage Consultant, Commercial Negotiator, New Homes Sales Consultant.

We like to speak to every application, but due to the current climate this is not always possible. To ensure your application is not overlooked it is important that you emphasize any skills or work experience relevant to this position. If you have not heard from us within 5 working days please assume that you have been unsuccessful in this instance, we will also therefore not hold your data.