HGG London, a boutique design-driven property development company are looking for a Property and Facilities Assistant to join the close knit team based in the City of London. Reporting to the Head of Property Management you will help to look after a portfolio of both residential and commercial properties. This is a great opportunity for career growth within an organisation that supports continuous professional development and be part of a collaborative team.

Duties and Responsibilities but not limited to:

• Conduct regular property inspections to ensure all units are well maintained and compliant with health & safety, fire, and building regulations. Report any issues promptly to the Head of Property Management.
• Carry out in-depth market research to identify the most reliable and cost-effective suppliers for property maintenance services and products, ensuring quality and due diligence.
• Coordinate with contractors, suppliers, and service providers for maintenance works, utility management, repairs, and cleaning services.
• Oversee planned and reactive maintenance, conducting site visits to ensure consistently high standards of service delivery.
• Act as the first point of contact for tenants, addressing enquiries, complaints, and requests in a timely and professional manner.
• Support the Head of Property Management during site visits and daily operations, contributing to the smooth management of the property portfolio.
• Demonstrate a proactive, solution-oriented approach, with a focus on continuous improvement and tenant satisfaction.

Must have :

• Strong attention to detail and proof-reading skills
• Highly organised and punctual
• Excellent communication skills both verbally and written
• Analytical and strategic thinking
• Strong computer literacy, including Microsoft Outlook, Word and Excel skills
• Proven understanding of compliance paperwork
• Ability to work on own initiative and as part of a team

Good to have but not essential:

• Degree Qualified in a Construction / Property related field

Due to the volume of applications received, if you don't hear back from us, please assume your application has been unsuccessful on this occasion.