Property Manager

Our client is a fantastic estate agency seeking to recruit an experienced Property Manager.

Joining a dynamic, fast paced department in a rapidly expanding company. This is a pivotal
role servicing their clients and managing the company’s property portfolio. Fostering relationships with landlords and tenants is essential in order to achieve portfolio growth and to provide an exceptional customer experience.
Due to the fast based nature of this role at least 1 years experience in a similar position is required.

Key Responsibilities:

• Manage a portfolio of 120+ Properties
• Answering all calls and emails for home-providers and resident enquiries.
• Be one point of contact for all.
• Build relationships with home-providers and residents.
• Managing your own portfolio of properties, look for opportunities to grow and nourish it.
• Co-ordinating maintenance via the Fixflo portal (Inc GSI, EICR, EPC)
• Dealing with all maintenance enquiries
• Ensuring that contractors have the appropriate compliance documents
• Processing rents daily via the Payprop system - Chasing rents where required.
• Co-ordinating check outs (Issuing section 21s, arranging check outs, changing the dates on payprop to ensure that the correct final rent is taken)
• Once check out reports are received, liaise with the resident and homeowner regarding any deposit deductions. Process any deductions via Xero
• Liaising with the move in team to ensure that all paperwork has been file correctly for the tenancy, inc reminders for inspections, new contracts, EICR, EPC, GSI.
• Ensuring all property compliance is met in terms of legal certification and agency agreements in place.
• Phone management - To be answered within 3 rings
• Leads / Enquiries - to be coordinated when requested.
• Working as part of a team as well as on one’s own initiative. To be flexible with company needs in terms of assisting during staff illness/holiday’s.
• Display company’s values in everything you do.
• Ensuring professional development and compliance knowledge is up to date.

Essential Criteria:

• • 1 Years Property Management Experience
  • You must be very organised and have good IT knowledge and know how to prepare excel spreadsheets
  • Typing skills a must and a good typing speed
  • Must be able to work on their own initiative.
  • Working under pressure is a must as you will need to be able to deal with different tenancy scenarios
  • Office based

Hours:

Monday to Friday 8.30-5.30. Saturday every other 9.00-5.00 with a day off in lieu