Property Manager

My client is a national network of independently-owned letting and estate agents

They are currently looking for an experienced Property Manager for their Folkestone office.

Accountable for:

• Property management issues relating to all manages properties
• Compliance with statutory property legislation

Main Objectives:

• Demonstrate high standards of professionalism, courtesy and efficiency in dealing with the public.
• Manage the property portfolio in order to maximise and retain clients (around 550 properties)
• Deal with all renewal of tenancy’s and accompanying negotiations
• Secure renewal fees from both landlords and tenants
• Provide careful and considerate advice as and when necessary
• To operate with the confines of the Housing Acts and Lettings legislation
• To operate to the standards set by our regulatory bodies

Duties:

• Ensure that inventories are prepared through independent company prior to let.
• Ensure that there is a valid gas safety certificate
• Chase overdue rental payments.
• Handle all landlords correspondence post let.
• Ensure all data is entered into the Property Management system to guarantee continuity of filing systems.
• Complete property management notes to track progress of maintenance issues.
• Ensure that all managed properties comply with current legislation with regards to: gas safety, fire and furnishings, electrical safety, HMO’s, non-resident landlords.
• Liaise and co-ordinate with front of office staff to ensure smooth check in /out process.
• Notify utility companies of all new tenants and change of occupants including the forwarding of all meter readings.
• Deal with general maintenance issues promptly with relation to the existing managed portfolio.
• Negotiate with contactor's to arrange quotes for work to be carried out and liaise with landlords.
• Monitor contractors’ performance and approve invoices received for onward payment by the accounts department.
• Monitor the progress of all maintenance issues, up to the point of payment of the suppliers invoice to ensure all works have been satisfactorily completed.
• Manage the property diary system to ensure that all reminders, gas safety inspections, management visits and tenancy renewals are completed on time.
• Effectively handle all complaints from both landlords and tenants specifically related to managed properties.
• Perform all management visits, including booking appointments for visits, follow ups to both landlords and tenants and forwarding reports.

Hours of work:

• Monday - Friday 8.30am - 5pm

Salary:

• £30,000-£35,000 dependent on experience