Quality Chapter Lead

Business Unit / Team: Chief Operating Office
Salary range: £68,000 - £95,000 per annum DOE + red-hot benefits

Get out of your comfort zone. Live a life more Virgin.

Our Team
We're looking for a dynamic and ambitious individual who will lead, coach and develop a team of Quality Leads in Quality Engineering Services. The Quality Chapter Lead will help us lead the way and work on our prestigious Portfolio of Products and Services. As a Quality Chapter Lead, you'll be responsible for defining the end to end test process and following change through delivery to successful implementation.
We need a leader in Testing, someone who will connect across all aspects of the bank, is a great communicator, as you will be working closely with key stakeholders in order to ensure that the test approach and coverage reflects project risk appetite and budget.

What you'll be doing
• Champion the adoption of industry good practice across the enterprise and provide Technical Leadership & Strategic direction to a diverse quality team.
• Establishing robust processes and procedures, preparing documents that outline quality requirements.
• Managing the day-to-day activities of quality team members, including scheduling / managing ongoing projects, conducting employee training and evaluation. All while supporting the Senior Manager with agile transition activities.
• Accountable for effective Relationship Management to 3rd party testing managed services to ensure conformance to group standards. In addition, they will play a critical role in working with the 3rd party on transformational activities to enable productivity improvements
• Driving QA Transformation activities including the introduction of "shift left"/ early start testing
• Monitoring the effectiveness of the testing function and bring about improvements through insights gained via analysis at all stages of the SDLC/STLC
• Responsible for the identification, prioritisation and implementation of improvements to testing and implementation standards and supporting processes
• Accountable for the process's and governance that is required to ensure Quality is at the forefront of delivery and MI is produced to support this.
• Responsible and accountable for the identification, prioritisation and implementation of improvements to the VM testing standards, processes, supporting procedures, guidelines and templates.
• Accountable for defining & generating comprehensive testing MI to measure effectiveness and efficiency of the Testing team against industry benchmarks.

We need you to have
• Previous experience in leading multiple teams through the testing of major portfolio's or programs, ideally with digital front end/Apps or finance arena
• The ability to understand complex change quickly, to assess testing requirements, to plan test execution and to communicate effectively with stakeholders.
• A genuine desire to support and develop others.
• Knowledge of designing and developing the test automation framework, harnesses and code libraries to support the team to both use and enhance them across successive projects
• Extensive knowledge and experience of working in agile and waterfall developments.
• Experience of full stack development and/or test automation and tooling.

It's a bonus if you have but not essential
• Expert level lQuality Assurance and Test Management experience, ideally within an agile and a waterfall environment.
• Experience of building new teams and establishing new ways of working while retaining a focus on the core responsibilities and outcomes for the team.

Red Hot Rewards
• Generous holidays - 38.5 days annual leave (including bank holidays and prorated if Part–Time) plus the option to buy more
• Up to five extra paid well-being days per year
• 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt
• Market-leading pension
• Free private medical cover, income protection and life assurance
• Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness
• Ability to work anywhere in the UK (where the role allows)

And there's no waiting around, you'll enjoy these benefits from day one.

Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out.

We're all about helping you Live a Life More Virgin, so happy to talk flexible working with you.

Say hello to Virgin Money
We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we`re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, ‘Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work.

Be yourself at Virgin Money
Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard.

As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team

Now the legal bit
Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK.

If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.