Reception

Job Summary:

Our client is seeking a friendly Receptionist to manage the main switchboard and Head Office front desk. As the first point of contact for internal and external customers, you will be responsible for creating a positive and welcoming environment. This role involves answering and redirecting phone calls, greeting visitors, providing administrative support, and ensuring that the reception area is kept clean and presentable.

Key Responsibilities:
Switchboard Management:
Answer and redirect phone calls in a timely and courteous manner.
Ensure all telephone inquiries are addressed efficiently and politely.
Front Desk Management:
Greet and assist visitors professionally, ensuring a positive first impression.
Maintain a clean, tidy, and organized reception area.
Manage visitor logs and issue visitor badges as required.
Administrative Support:
Provide general administrative support to the office team.
Receive, sort, and distribute incoming and outgoing mail according to company procedures.
Perform facilities administration duties, including coordinating meeting room bookings, managing office supplies, and liaising with external vendors.
Customer Service:
Deliver high standards of customer service to both internal and external customers.
Handle customer inquiries and issues with professionalism and efficiency.
Person Specification:
Skills and Experience:
Demonstrates excellent interpersonal and communication skills, both verbal and written.
Experience in a receptionist, front desk, or customer service role is desirable.
Proficient in using telephone systems and basic office software (e.g., Microsoft Office Suite).

Expereince and attributes:
Strives to deliver high standards of customer service.
Happy and able to work independently with minimal supervision.
Capable of multitasking and handling a variety of responsibilities in a fast-paced environment.
Flexible and adaptable, with the ability to handle unexpected situations calmly and effectively.

Please note:
As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion.
In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Source4 are an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview.