We are a growing and dynamic business based in Segensworth, committed to delivering excellence in everything we do. As part of our continued growth, we’re looking for a pro-active and personable Receptionist/Office Administrator to join our team, working onsite Monday to Friday. This is a key role, ensuring the smooth day-to-day running of our front-of-house operations and supporting administrative needs across the business.

As the first point of contact for visitors and callers, the Receptionist/Administrator will be responsible for creating a warm and professional welcome to our office. You’ll manage the reception area, support various administrative functions and play a vital part in ensuring the office environment is organised, well-maintained, and running efficiently.

Primry responsibilities include, but are not limited to:

• Meet and greet all visitors, clients, and contractors in a friendly and professional manner.
• Ensure all visitors are signed in and have the appropriate security clearance.
• Liaise with the security team to confirm access and visitor approvals.
• Answer and direct incoming calls and take messages where necessary.
• Provide general administrative support to various departments as needed.
• Schedule and order catered lunches for meetings or events.
• Maintain and manage meeting rooms - ensure they are clean, tidy, and well-stocked.
• Order and manage office supplies, stationery, and refreshments.
• Arrange for cleaning services and report any facilities issues as needed.
• Support co-ordination of onsite contractors and maintenance staff.

PERSON SPECIFICIATION

Essential skills, knowledge and experience:

• Previous recent experience in a receptionist, administrative, or front-of-house role.
• Friendly, professional, and approachable with excellent interpersonal skills.
• Highly organised with strong attention to detail.
• Confident in managing multiple tasks and priorities.
• Good working knowledge of Microsoft Office (Word, Excel, Outlook).
• Comfortable working in a fast-paced, onsite office environment.
• Strong communication skills - both verbal and written.
• Reliable, punctual, and flexible.
• Strong written and verbal communication.
• Collaborative attitude with the ability to anticipate needs and act with initiative.

Desirable skills, knowledge and experience:

• Experience in facilities co-ordination or office management.
• Familiarity with visitor management systems and security protocols.

Equal Opportunities Statement:
We are an equal opportunities employer and welcome applications from all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

Flexible Working and Job Share:
We are committed to supporting flexible working and will consider requests for job share, part-time or other flexible working arrangements, where possible, in line with the operational needs of the role.