Receptionist Supervisor

The Receptionist Supervisor is a critical role, ensuring smooth operation of reception services within a renowned Not For Profit organisation. This individual will supervise a small team while offering exceptional customer service to all visitors and staff.

Client Details

This organisation is a prestigious Not For Profit entity in the education sector. With over 5000 staff, this institution is recognised globally for its commitment to excellence, diversity and innovation.

Description

Key Responsibilities:

• Manage daily operations of the reception
• Supervise and train a small team to deliver high-quality customer service
• Act as the first point of contact for all visitors and staff
• Responsible for weekly staff rotas
• Ensure maintenance and update of reception procedures
• Maintain a professional and organised reception area

Profile

Person Specification:

• A strong background in reception management/supervision

• Excellent leadership and customer service skills

• Proficiency in managing a diverse team

• Strong organisational and multitasking skills

• A commitment to diversity, excellence and innovation

Job Offer

The successful candidate will have the opportunity to work at a top University in London.