Receptionist

Posted 5 July by Everflow
£24,000 - £26,000 per annum
Peterlee , County Durham
Permanent, full-time

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Posted by Everflow
A bit about us
Everflow is proud to be recognised as one of Europe's fastest-growing companies, securing the 51st and 3rd spots in the Financial Times' annual Fastest 1000 Growing Companies ranking over the past three years. By 2024, we've achieved a turnover of approximately £154 million, marking a growth of about 33% on Financial Year 2023. As a technology-enabled utility company, we're leading the charge towards a sustainable, multi-utility future for Small and Medium-sized Enterprises (SMEs).Our mission is to make utilities simple and create jobs that people love.We aim to enable businesses to focus on growth, reduce wastage, and contribute to environmental sustainability.

Our Business Goals:
Long-term Objectives:
  • Deliver over 5,000,000 utility services globally through our technology platform, benefiting both Everflow and our retail partners.
  • Assist our customers in reducing their utility consumption's environmental impact by 25%.
  • Achieve and sustain an employee Net Promoter Score (NPS) of over 70.

Five-year Targets:
  • Become a near-automated retailer, managing more than 10,000 supplies per operational employee.
  • Expand our utility offerings to include four different types, with over 30% of our customers using at least two utilities from us.
  • Lead the market in environmental offerings, with a 10% uptake among SME customers.
  • Extend our operations to at least two additional countries.
  • Rank among the top 30 large-sized employers in the UK, according to the b.co.uk Best Companies ranking.
The Role
Are you brimming with energy and passion? Do you relish the opportunity to create a warm and welcoming environment for visitors and employees? At Everflow, we're looking for someone to join our People & Culture team, taking on the pivotal role of Receptionist and Executive Assistant. This position is at the heart of our business, ensuring our office operates efficiently and providing essential support to our Executive team.

This role is an exciting opportunity to be at the core of Everflow's operations, ensuring our office is not just a workplace, but a welcoming hub for all.

Please note, this is an office-based role and the successful candidate will be required to work full time from our HQ in Peterlee.

What you’ll be doing
  •  Offer a warm welcome to all visitors, creating a positive atmosphere from the moment they arrive. 
  • Handle the visitor process, including sign-in procedures and issuing passes as needed. 
  • Coordinate the facilities inbox, directing requests to the appropriate person and ensuring timely resolution. 
  • Ensure office functionality by managing supply orders, coordinating food deliveries, and keeping communal areas tidy and stocked.
  •  Efficiently manage incoming and outgoing mail, packages, and deliveries.
  • Play a key role in organising employee events to bolster our company culture.
  • Coordinate diaries for Executive Committee and Board meetings, ensuring seamless scheduling.
  • Prepare and manage documents, reports, and presentations for the Executive team.
  • Arrange logistics for Executive Committee Away Days, including accommodations, dining, and meeting spaces.
  • Organise senior leadership and company-wide meetings, including agenda creation and content coordination.
  • Conduct research and gather information to support executive decision-making.
  • Maintain the utmost confidentiality and discretion in handling sensitive information.
  • Manage travel bookings and logistics for external meetings. 

Who we’re looking for
  • A positive attitude and strong multitasking abilities, with the ability to prioritise tasks effectively and say ‘no’ when needed.
  • A keen understanding of creating a welcoming environment and fostering a positive work experience for all employees.
  • Proficiency in utilising technology for effective communication across the organisation.
  • Flexibility to adapt and grow with Everflow as the company expands.
  • Some admin experience would be advantageous but not essential.

Benefits
Salary Reviews: Benefit from annual salary reviews.
Pension: Enjoy a secure financial future with up to 7% employer pension contribution.
Career Development: Continuous support, personalised development, and top-notch training to fuel your professional journey.
Bonuses: Opportunity to earn extra with quarterly awards and annual bonuses.
Recognition: An amazing reward and recognition system that allows you to redeem gift cards for being recognised.
Annual Leave: Recharge with a generous annual leave of 25 days plus bank holidays
Buy or Sell Holidays: Flexibility to buy or sell up to 5 days of annual leave.
Celebration Day: Enjoy an extra day of annual leave to celebrate a day that is special to you.
Life Insurance: Enjoy comprehensive life insurance covering you up to 3x your salary.
Enhanced Parental Leave: Benefit from up to 26 weeks of paid maternity leave or 4 weeks of paid paternity leave.
Health & Wellbeing: Access well-being perks, including a health care cash plan allowing you to claim up to £70 cashback for dental, optical & physio.
Office Facilities: Take advantage of our free onsite gym, 20% café discount, pool table, ping pong table, and arcade machine.
Free Breakfast: Enjoy fruit, breakfast, tea, and coffee served daily, as well as our monthly breakfast buffet.
Social Events: Look forward to a vibrant social calendar, including summer & Christmas parties, as well as regular team social events.
Friday Drinks: Wind down on Fridays with afternoon drinks, a perfect segue into the weekend.
Free Parking: Simple, convenient.
Electric Car Scheme: Dive into the future with our electric car scheme—because we're driving towards sustainability. 
Cycle to Work Scheme: Utilise our salary sacrifice scheme to promote health, save money and reduce emissions in your daily commute.

REF-215 197

Reference: 53034259

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