Receptionist

Receptionist

Reporting to Centre Manager

Location: Inchinnan, Glasgow

Salary: Up to £26,400

Hours: Monday to Friday (Office Hours)

Type: Permanent

Role Purpose

This role is the first point of contact for any visitors or contractors arriving at the College. The post holder will provide a high level of customer service to ensure our visitors and customers receive the attention they need, whilst keeping a track of our visitors arriving and when they leave the building. This person will also oversee the multiple room bookings to accommodate our training delivery needs and onsite meeting requirements. They will be responsible for answering calls via the main switchboard, dealing with enquiries and directing calls appropriately. They will work closely with and provide support to the Support Services Admin team to ensure college and learner support needs are met.

Responsibilities

• Welcome visitors to the site, ensure visitors receive the site induction, and handed over to the relevant member of staff. Signing in and signing out records kept up to date and accurate.
• Answering phone calls, handling enquiries and direct calls appropriately
• Receive deliveries to site, sort and distribute incoming mail and process outgoing mail.
• Overseeing the booking of meeting rooms to meet training delivery requirements and meetings
• Assisting with registration of attendance of incoming learners to the centre
• Performing ad hoc administration duties

Essential:

• Experience of working in a similar, customer facing role
• Training and experience in Customer Service
• Proficient use of Microsoft Office, including Excel and Word
• Strong organisational skills
• Strong communication skills

For more information on this opportunity please feel free to contact Travis at Imperial Recruitment Group.