Records & Retention Officer
Location: Clearwater Court
Contract: Full Time - 36 hours per week (Hybrid)
Salary: Up to £58,000 per annum (depending on experience)

Our client is seeking a Records & Retention Officer to support their mission of delivering essential services to millions of customers each day. This role is key in shaping how the organisation manages and governs its information - helping ensure data is not only well-organised but also compliant with industry regulations and internal policies.

Key Responsibilities:

• Oversee the management of both electronic and paper-based records across the organisation.
• Develop and implement effective records retention policies and standards.
• Establish and manage a comprehensive records management system.
• Collaborate with teams and projects to create retention and disposal schedules for new and existing IT systems.
• Ensure policies are enforced and aligned with data protection regulations such as GDPR, Freedom of Information, and other legal standards.
• Provide training and guidance to staff on records management best practices.
• Regularly assess compliance with data-related legislation and internal data governance policies.

About You:

• Proven experience leading a records management function.
• Strong understanding of data lifecycle management and data governance.
• Familiarity with data protection regulations (such as GDPR) and records compliance.
• Knowledge of data architecture, databases, and modern storage solutions.
• Ability to drive change across complex data ecosystems and support organisational transformation.
• Experience developing and implementing data quality standards.

What's on Offer:

• Competitive salary up to £58,000 per annum, depending on experience
• 26 days of annual leave, increasing to 30 days with length of service (plus bank holidays)
• Generous company pension scheme
• Comprehensive benefits package, including health and wellbeing support, cycle-to-work schemes, shopping discounts, life assurance, and more
• Opportunities for career development in a large, forward-thinking organisation
• Flexible and hybrid working arrangements

Why Apply?

This is a great opportunity to contribute to a vital public service, influence how information is managed and protected, and help shape the future of a key infrastructure provider. If you're passionate about data, compliance, and making a real impact through your work, this could be the role for you.

Please apply early - this advert may close ahead of the stated deadline due to high application volumes.

In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.