Relief Duty Manager - Sovereign Harbour, Eastbourne

Posted 2 days ago by Premier Marinas
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Premier Marinas is seeking to appoint a Relief Duty Manager at Sovereign Harbour in Eastbourne. We are looking for an individual to be an ambassador of first-class customer service delivery, to be able to lead a team and show balanced decision making and problem solving abilities. This is a great opportunity to join a dedicated team in a great South Coast location.

The role of a Relief Duty Manager is to:

  • Assist the Marina Manager to manage the site in an efficient and safe manner in accordance with the company's mission statement.
  • Ensure the highest standards of customer service and facilities are not only maintained but also developed as required by the company.
  • Perform the role of 'Duty Manager' on an agreed rotation basis.
  • Promote and maximise the utilisation within the marina, ensuring and developing profitability from all income streams.
  • Develop staff progression and communicate business changes

The successful applicant should be able to demonstrate:

  • A proven track record of leading, coaching and mentoring a team.
  • The ability to delegate appropriately and to communicate effectively with different stakeholders.
  • Experience of Environmental and Health & Safety management

Previous experience in a similar role would be a major advantage but training, where required, will be given. In all cases we will support you to grow your skills and assist you to reach your potential.

The role will require flexibility with varying start and finish times during busy periods and will include weekend working and bank/public holidays as part of a shift rota. The Duty Manager role entails an 'on call' out of hour's rota and the successful candidate must be able to attend the marina in the event of an emergency on their duty week. A full UK driving licence is essential.

Premier Marinas offers a competitive salary and pension, 24/7 access to an online GP, Private Medical Cover, free onsite parking, annual leave incl. additional birthday leave and other benefits, alongside training and development opportunities delivered through our dedicated online academy.

If you’re excited about this role but your past experience doesn’t align perfectly, we encourage you to still apply. Full training can be provided, and you may be just the right candidate for this or for any other roles we have - apply today!

We are committed to equality of opportunity for all staff and encourage applications from individuals regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships. We believe that diverse talent makes us stronger.

How to apply: submit your application in writing to Tracey Jefkins, Head of HR. Include a current CV and a covering letter explaining why you are applying for the role and your salary expectations.

Note: Proof of eligibility to work in the UK on start of contract will be required. Our Applicant Privacy Notice is available on our website.

Application deadline: Sunday 8th September 2024 although we reserve the right to appoint prior to this date. Successful applicants will be contacted for an interview.

Required skills

  • Customer Service
  • Flexible Approach
  • Maintenance
  • Adaptability

Application questions

Do you have previous customer service experience?
Do you have the right to work in the UK?
Are you able to commit to working some weekends?
Do you have previous experience leading a team?
Do you have a full UK driving licence?

Reference: 53352085

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