Removals Self-Storage Operations Supervisor
Our client, a leading International Moving & Storage company based in the Bristol area, specialising in domestic and commercial removal & storage solutions, is seeking a motivated and experienced Removals Self-Storage Operations Supervisor to join their growing team.
As the Removals Self-Storage Operations Supervisor, you will oversee the day-to-day operations of the self-storage facility, manage a small operations team, and drive sales through effective customer relationship management and sales strategies.
Responsibilities:
- Supervise and coordinate all activities within the self-storage facility.
- Maintain high standards of cleanliness, security, and accessibility for storage units.
- Monitor inventory levels to meet demand from prospective clients.
- Oversee maintenance and repairs of storage units and facilities.
- Develop and execute sales strategies to achieve revenue targets and maximize occupancy rates.
- Provide exceptional customer service, handling removals & storage inquiries and maintaining client relationships.
- Conduct tours and presentations for potential removals & storage customers.
- Negotiate and finalize rental agreements and contracts.
- Lead, train, and mentor the operations team to foster a positive work environment.
- Schedule tasks and ensure smooth daily removals & storage operations.
- Conduct regular performance evaluations and provide feedback for improvement.
- Prepare reports on facility operations, sales performance, and occupancy rates.
- Ensure compliance with company policies, procedures, and safety standards.
Requirements:
- Proven experience managing a self-storage facility or similar operational role within the removals & storage industry.
- Strong removals sales and customer service skills with a demonstrated ability to achieve sales targets.
- Excellent leadership and team management abilities.
- Understanding of facility management practices, including maintenance and security protocols.
- Effective communication and interpersonal skills.
- Proficiency in MS Office; and experience with storage management software are advantageous.
- Flexibility to work weekends or evenings as required.
Contact Alchemy today if you believe you might be a good fit for this position!
Required skills
- Customer Service
- Negotiation
- Operations Management
- Sales
- Storage Management
- Team Management
- Removals
Reference: 53026809
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