Restaurant Manager

Location: Isha Patisserie, Fosse Park, Leicester, UK

Position: Restaurant Manager

Type: Full-time

Salary: £28,000-£32,000 per annum

About Us: Join our team at Isha Patisserie, located in the heart of the UK's largest out-of-town retail park. We are a renowned patisserie known for our exquisite pastries, cakes, and exceptional customer service. As we continue to grow, we are seeking a dynamic and experienced Restaurant Manager to lead our team and ensure the highest standards of quality and service and overall customer experience.

Key Responsibilities:

• Lead the daily operations of the patisserie, ensuring smooth and efficient service.
• Lead, train, and motivate a team of dedicated staff, fostering a positive and productive work environment.
• Manage inventory.
• Ensure compliance with health and safety regulations maintaing our 5* food hygiene rating.
• Develop and implement strategies to increase sales keeping the Isha customer experience at a vocal point
• Handle customer inquiries, complaints, and feedback professionally and effectively.
• Monitor financial performance, including budgeting, forecasting, and cost control.
• Coordinate with suppliers and vendors to maintain the highest quality of products.
• Plan and execute promotional events and activities
• Ensure the patisserie maintains a clean, welcoming, and aesthetically pleasing environment delivering the Isha Expericence consistently.

Requirements:

• Proven experience as a Restaurant Manager role within the hospitality industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Ability to multi-task and work efficiently under pressure.
• Exceptional customer service skills with a focus on exceeding expectations.
• Knowledge of health and safety regulations and food safety standards. Minimum level 2 food hygiene certification.
• Financial acumen and experience with budgeting and cost control.
• Passion for pastries, cakes, and the overall culinary experience.

Benefits:

• Competitive salary of £28,000 - £32,000 per annum
• Retention bonus
• Performance-based bonus
• Paid annual leave
• Flexible working hours
• Opportunities for professional development and career advancement
• Employee discounts on our delicious pastisserie items and beverages
• Free on site parking
• Retail discounts and offers within Fosse Park retailers
• An encouraging and collaborative work environment
• The chance to be a part of and grow in a renowned patisserie in one of the UK's largest retail parks

How to Apply: If you are a motivated and experienced Restaurant Manager with a passion for the culinary arts, we would love to hear from you. Please send your CV and a cover letter detailing your relevant experience and why you would be a great fit for our team.

Join us at Isha Patisserie and be a part of something sweet and special!

Isha Patisserie is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Candidates with the relevant experience will only be considered. You must have full right to work in the UK on a full time basis. No sponsorship is available.

If you do not meet the full criteria but would like the chance to work with us, we are also recruiting for full time team members who have the opportunity to grow. Please visit our website for more information or alternatively send your CV and cover letter to us.