A GLOBAL FIRM WITH A DIVERSE & INCLUSIVE CULTURE

At PGIM, we care about our employees, and we are committed to seeing them succeed. We provide our employees with access to professional development and support to help drive their success and ability to innovate.

WHY YOU WANT TO JOIN US

• We are one of the largest Real Estate asset managers in the world with $212 billion Assets under Management and Administration (as of Sep 30, 2024).
• We live an open, appreciative, inclusive corporate culture. This is reflected in the seniority of our team.
• We're not just talking about family friendliness. The majority of our employees have families; we enable flexible working hours.
• We offer a professional and team-oriented work environment. We have very well-trained, ambitious colleagues who are convinced that together as a team we can achieve our goals better.
• We care about our employees, and we are committed to seeing them succeed. We provide our employees with access to professional development and support to help drive their success and ability to innovate.

WHAT YOU WILL DO

PGIM Real Estate's Operational Risk Management team is responsible for assessing and monitoring risks to PGIM Real Estate's global business operations and for recommending and implementing risk controls that mitigate those risks. The team supports PGIM Real Estate's strategic business objectives by developing and maintaining effective and efficient risk management programs.

This position will be responsible for executing on risk strategies related to PGIM Real Estate's business operations in the Asia Pacific region. She/he will ensure that business and operational risks, when weighed against business opportunities, are well managed and acceptable. The successful candidate will be based in London, where they will contribute to managing and overseeing operational risk strategies. The role will require regular quarterly travel to Singapore and occasional travel to the other Asia Pacific offices. The role reports to Vice President, Operational Risk Management for Europe and Asia Pacific. The Operational Risk team is a global team that regularly interacts with members in all regions.

WHAT YOU CAN EXPECT

The Operational Risk Manager will work across a broad network of stakeholders, including PGIM's investment and corporate functions, as well as regional leadership to support business processes by reviewing, monitoring, and assessing the control environment for new and established products and activities. A strong risk management framework is already in place therefore, your main tasks will be to:

• Work with the Operational Risk Management team and business management to proactively identify and evaluate operational business risks and trends, and develop processes that help mitigate risk, ensure compliance, and protect PGIM Real Estate's brand
• Monitor, analyze and communicate emerging risks and trends
• Role will include execution of all operational risk programs, including but not limited to privacy, third party diligence, end user computing solutions, new product approval, review of third parties with support from an external consulting firm (e.g. property manager review, joint venture partner review), records management, information security.
• Assist management with all aspects of the operational audit process, including preparing and organizing Risk and Control Self Assessments, documenting key risks and controls, developing action plans and providing effective challenge to the adequacy of controls
• Identify, research, evaluate, and/or resolve risk issues impacting the business, including conducting control reviews or gap analyses for existing processes, as needed
• Establish and maintain relationships with PGIM and PGIM Real Estate Business and Functional Leaders, as well as the larger Risk Management community, Internal Audit, Legal, Compliance, Operations, and Finance staff
• Analyze and report operational risk events, identifying root causes of control breakdowns, developing remediation plans, performing scenario analysis reviews
• Identify and ensure key risk indicators are developed and reported appropriately
• Partner with the global Operational Risk Management team as a risk advisor for developing issues, new projects, and existing control gaps in the business
• Serve as a liaison between the Business and Internal Audit for engagements, and track the resulting issues and action plans until effective closure
• Provide guidance to outsourced service providers and property managers on operational risk topics as appropriate to ensure adherence to PGIM Real Estate's standards
• At the local entity level, maintain oversight of the entity's compliance with local regulations, including Singapore PDPA (as Data Officer) and MAS Outsourcing Guidelines
• Where required, assist with various ad-hoc initiatives and projects taking place across the broader business
• Prepare regular risk reports for senior management and local Boards
• Collaboration with the global Operational Risk Management team across multiple time zones, with the team being based in the US, LatAm and Europe.
• Regular travel to Singapore and occasional travel to other Asia Pacific offices if deemed necessary
• Certain meetings may be scheduled to align with the Asia Pacific region's time zones

WHAT YOU WILL BRING

Experience covering APAC region highly desirable

Minimum Bachelor's degree from a Business School or University preferably with a specialization in Risk, Finance, Accounting, or Economics

5 to 7 years of related work experience in risk management, audit or similar function within the institutional asset management business.

Real estate investments experience is strongly preferred.

Understands both the private and public asset classes

Experience with operational process and internal control design in an investment company

Relevant business experience in Risk Management and/or Financial Services with a proven track record influencing processes and controls.

Working knowledge of Privacy and other regulatory requirements

Project management experience

Strong analytical skills including the ability to think critically and logically; creative problem solving and excellent decision-making skills.

Attention to detail, yet able to summarize and communicate complex issues effectively

Excellent communication skills, both spoken and written, with a proven ability to produce, review and edit written documentation

Team-oriented, with a high degree of integrity and professionalismStrong MS Office Word, Excel, PowerPoin