A fantastic opportunity has arisen for an experienced Risk & Recoveries Manager within a leading independent property backed funder.

The Risk & Recoveries Manager is responsible for proactively managing a portfolio of early arrears, managed exit, and recoveries relationships. This includes determining, negotiating and implementing strategies to effectively and efficiently safeguard the companies position.

• Day to day management of a portfolio of non-performing clients, devising and following strategies agreed in conjunction with line managers.
• Support the Operations team with early intervention conversations and strategies.
• Liaise with professional advisors including solicitors, Receivers and IPs where appropriate.
• Manage and maintain client files on the Client Relationship Management (CRM) system.
• Represent the business whilst maintaining our reputation, demonstrating our values and key behaviours.
• Identify and monitor potential provisions.
• Share knowledge and experience with the wider business, to support best practice and the importance of adhering to the Risk framework.
• Support the wider Risk team with ad-hoc tasks as required.
• Excellent customer service and communication skills, both written and verbal.
• Exceptional interpersonal skills and confidence in having difficult conversations.
• The ability to demonstrate an understanding of the regulatory framework relevant to the role.
• Commercially focused to effectively manage risk and collections while protecting against credit losses.
• Keen attention to detail, including the administration and handling of client data.
• Time management skills - prioritise work effectively and be able to work under pressure to meet agreed service levels, whilst maintaining high accuracy.

Essential:

• An understanding of restructuring distressed facilities, insolvency, litigation processes and their practical application.
• Property funding experience.
• Strong communicator - verbal and written.
• Awareness of commercial and reputational challenges.
• Proficient with Microsoft office - word, excel and PowerPoint.