Sales Administrator

Reed are delighted to be working with a growing and stable company that is searching for a confident and dynamic Sales Administrator to join their team in Fakenham.

Job Title: Sales Administrator

Location: Fakenham

Salary: £23,000 - £26,000 DOE

Job Type: Full-time, Permanent

Job Summary:

This is a varied and challenging role working to support the sales team. Main responsibilities include:

• Serve as the first point of contact for inbound calls related to sales and customer service.

• Make daily outbound calls to a designated customer database to gather weekly order requirements.

• Process purchase orders and adhere to company procedures and processes, including customer complaint handling and installation bookings.

• Develop relationships with new and existing customers to support sales.

• Provide administrative assistance to Area Sales Managers.

• Update and maintain our CRM system and customer special price lists.

• Communicate effectively with other departments to meet customers’ needs and expectations, such as liaising with the supply chain and obtaining PODs.

• Analyse customer spend and product portfolios to assist Area Sales Managers.

• Contribute to delivering our strategy and growth aspirations for 2024 and beyond.

• 1-2 years of experience in sales administration and customer service.

• A pleasant disposition with a strong focus on customer service.

• Ability to manage and prioritise multiple tasks efficiently.

• Detail-oriented, self-motivated, resourceful, and reliable.

• Excellent verbal and written communication skills.

• Proficiency in Microsoft Word and Excel.

• Experience with CRM systems.

This is a fantastic opportunity for an individual who is looking to progress within a business that is growing rapidly. The successful candidate will be joining a supportive and collaborative team who thrive on positive energy and drive while remaining focused on delivering the highest quality products and service to their customer base.

If you are a customer focussed, highly motivated individual, then we encourage you to apply for this exciting opportunity.

Email me at with your up to date CV.

sales | sales administrator | administrator