Sales Administrator

Reed are delighted to be working with an industry-leading business in Ipswich, who are seeking a Sales Administrator to join their team. With a salary of up to £23,000 to 25,000, the higher salary will be achieved by candidates who possess Sales Admin or Sales Support experience and excellent communication skills.

Working hours on offer:

• Monday to Friday, 08:30 to 17:00 (1 hour lunch).

We are looking for a dedicated Sales Administrator to join our team. The ideal candidate will be responsible for handling incoming queries, producing quotations, processing orders, and maintaining accurate sales and customer records. This role is perfect for someone with a proven track record in sales administration or support, who thrives in a fast-paced environment and is committed to meeting deadlines.

Day-to-day of the role:

• Handle incoming queries into our sales office, primarily via telephone and email.
• Produce accurate and timely quotations to meet the requirements of the sales team.
• Process orders received via email or phone, ensuring data accuracy in orders and invoices.
• Contact clients to obtain missing information or answer queries.
• Liaise with the Logistics department to ensure timely deliveries.
• Maintain and update sales and customer records diligently.
• Develop monthly sales reports to track performance and identify trends.
• Communicate important feedback from customers internally to improve service and product offerings.
• Stay up-to-date with new products and features to provide informed support to customers and the sales team.

Required Skills & Qualifications:

• Proven work experience as a Sales Administrator or Sales Support Agent.
• Hands-on experience with MS Office, with a strong emphasis on MS Excel.
• Excellent organizational and multitasking skills.
• A team player with a high level of dedication.
• Ability to work under strict deadlines and manage priorities effectively.

Benefits on Offer:

• 21 days holiday plus bank holidays.
• Opportunity to work within a dynamic and supportive team.
• Professional development in a role that offers variety and challenge.
• Opportunity to work with an industry-leading business who operate nationally.

If you are interested in the role and meet the above criteria, please contact the Reed Ipswich office and ask for Max.